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Privacy Policy

Last Updated: May 25, 2024

1. Introduction

Welcome to TorrentSwap. We are committed to protecting your privacy and providing a secure platform for cross-chain cryptocurrency swaps with no KYC requirements. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using TorrentSwap, you agree to the collection and use of information in accordance with this policy. We prioritize privacy and minimize data collection to only what is necessary for providing our services.

2. Information We Collect

We are committed to the principle of data minimization. We collect only the minimum amount of information necessary to provide our services:

2.1 Transaction Information

When you use our cross-chain swap service, we process the following information:

  • Source and destination blockchain addresses you provide
  • Transaction details (amounts, cryptocurrencies being swapped)
  • Transaction hashes for tracking swap status

This information is used to process your swap transactions. Please note that all blockchain transactions are processed through our provider, Chainflip, and transaction data is permanently stored on the blockchain. This is inherent to how blockchain technology works and ensures transaction transparency and security.

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address (temporarily stored and anonymized)
  • Browser type and version
  • Device information
  • Pages visited and navigation patterns
  • Time and date of your visit

This information is collected using cookies and similar technologies to improve our service and for security purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To facilitate and process cryptocurrency swaps between different blockchains
  • To provide technical support and resolve issues with transactions
  • To monitor and analyze usage patterns to improve our platform
  • To detect, prevent, and address technical issues or fraudulent transactions
  • To comply with applicable laws and regulations while maintaining our commitment to privacy

4. No KYC Policy and Privacy Protection

TorrentSwap operates on a "No KYC" (Know Your Customer) basis, meaning:

  • We do not collect personal identification information
  • We do not require users to create accounts
  • We do not request or store names, email addresses, phone numbers, or ID documents
  • We do not link transaction data to individual identities

This approach aligns with our commitment to privacy and decentralization in the cryptocurrency space.

5. Cookies and Tracking Technologies

Our website uses essential cookies and similar tracking technologies to enhance your experience and security. These technologies help us:

  • Remember your preferences and settings
  • Secure the platform against unauthorized access
  • Analyze usage patterns to improve functionality

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect the information we process. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

  • Encryption of sensitive data
  • Regular security assessments and testing
  • Limited access controls for our systems
  • Minimal data retention periods

7. Third-Party Services

Our platform integrates with third-party blockchain networks and technologies to facilitate cross-chain swaps. These include:

  • Chainflip protocol for executing cross-chain swaps
  • Blockchain networks (Bitcoin, Ethereum, Solana, etc.)
  • Decentralized liquidity protocols
  • Smart contract systems

While we do not share your personal information with these third-party services, all blockchain transactions are permanently recorded on their respective networks. This means transaction details such as wallet addresses, amounts, and timestamps are publicly visible on the blockchain as part of the inherent transparency of blockchain technology.

8. Data Retention

We minimize our retention of user data as follows:

  • Technical website usage data is retained only as long as necessary for security and service improvement
  • Support-related information is kept only as needed to provide technical assistance
  • We comply with legal obligations regarding data retention

It's important to understand that while we minimize our own data retention, all transaction data processed through Chainflip is permanently stored on the blockchain as part of the public ledger. This is not unique to our service but is a fundamental characteristic of blockchain technology that ensures transparency, immutability, and verification of transactions.

9. Your Rights

Depending on your location, you may have certain rights regarding your information, including:

  • The right to access information we hold about you
  • The right to correct inaccurate information
  • The right to delete certain information
  • The right to restrict or object to processing
  • The right to data portability

Since we collect minimal personal information, many of these rights may have limited applicability. Furthermore, we cannot remove information that has been recorded on the blockchain, as this data is immutable by design. Nevertheless, we are committed to respecting your privacy rights for any data within our control. To exercise any of these rights, please contact us at the address provided below.

10. Legal Compliance

While we prioritize privacy, we may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We assess each such request carefully and disclose only the minimum information necessary to comply with the specific legal requirement.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

12. International Data Transfers

As a blockchain-based service with a global user base, information may be processed in various jurisdictions where our servers or service providers are located. When applicable, we implement appropriate safeguards to protect information transferred internationally.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@torrentswap.com

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